MediScan Pro - Meds & Refills Support

MediScan Pro - Meds & Refills is developed by ClinSol Services Inc. Need help with reminders, scanning, exports, or app setup? We’re here to help.

Support contact

Email: admin@clinsolservices.com

Common help topics

• How to add or edit a medication
• How cloud-assisted label scanning works and how to correct OCR results
• How to enable reminders and voice logging
• How to export a backup or doctor report
• How to mark a medication as critical so its reminders break through Focus
• How to turn Cloud Backup on or off, and how to delete your cloud data (Settings → Cloud & Backup → Delete Cloud Backup)
• How to invite family to a Care Circle, hide a medication from them, or remove their access
• How to connect Meta’s Muse, make it read-only, or disconnect it (see below)
• How to clear local data safely

Connect Muse

You can connect Muse, Meta’s AI assistant, so you can ask it about your medications (“What do I take today?”) or log a dose (“Mark my Vitamin D as taken”). You approve the connection in the MediScan Pro app; nothing is shared until you do.

1. In MediScan Pro, turn on Cloud Backup (Settings → Cloud & Backup). Muse reads the copy of your medications in your private cloud account.
2. In Muse, ask it to connect MediScan Pro. Muse opens a MediScan Pro page with an 8-character code.
3. In MediScan Pro, go to Settings → Connected apps → Connect Muse and enter the code. If the page is open on the same iPhone, tap Open MediScan Pro instead and the code is filled in.
4. Check what Muse will be able to do. To let Muse read but not change anything, turn off Let Muse update my medications. Then tap Approve.
5. Go back to Muse. The page continues on its own within a few seconds.

Only approve a code you started from Muse yourself, just now. If someone sends you a code and asks you to enter it, tap Deny.

To disconnect: Settings → Connected apps → Disconnect. Muse loses access within a minute. Delete Cloud Backup also disconnects Muse.

If it doesn’t work: codes expire after 10 minutes and work once, so start again from Muse to get a new one. After several wrong codes, wait 15 minutes before trying again. Muse never sees medications you have hidden from sharing.

Medical disclaimer

MediScan Pro - Meds & Refills is for medication organization and reminder support. It does not replace medical advice, diagnosis, or treatment from a qualified professional.